General
- Q: How can I find a necessary movie?
A: In order to find a movie use the "Search " field at the top. We assure you that you will find the movie you are looking for.
- Q: How many movies are available at Moviery.com?
A: At Moviery.com you can find almost 4000 titles, one of the largest movie collections on the web.
- Q: Are the movies really presented in their full sizes?
A: We offer high quality movies in their full version.
- Q: Is it legal to download movies from Moviery.com?
A: It is absolutely legal to download movies from Moviery.com.
- Q: How frequently is the database of Moviery.com updated with newly released movies?
A: Our database is updated with new releases weekly.
Account and payment
- Q: How much time it would take to activate my account?
A: Your account becomes active as soon as you pay for any of our subscriptions. It takes no time. Note that after registration, your account remains inactive until you subscribe to any of our subscription plans.
- Q: I can't register. I have an inscription "Your e-mail is already used". What do I have to do?
A: This can happen only in case you are already registered. Please, use your e-mail and password to log in.
- Q: What shall I do if I forgot my password?
A: You can recover your password by following the "forgot password" link, which can be located next to login button on top of our web site.
- Q: I haven't received an activation e-mail, what should I do?
A: Please, contact Moviery.com Support Team for help.
- Q: Whenever I try to login I get "Login or password is not correct". What can I do?
A: You get this error when you forget your username or password. You may find your personal account information in the activation e-mail, sent to you after the registration. Also check if CAPSLOCK is not active.
- Q: What subscriptions do you have and how can I purchase the one?
A: At Moviery.com you can choose a subscription plan according to the period of time that is convenient for you: 2 week, 1 month, 3 months and 6 months Membership. During this time you get unlimited movie downloads. You can refill your account at Moviery.com with Visa and MasterCard.
- Q: If I want to cancel my order, can I get my money back?
A: We will refund you 100% of your money in case you're not satisfied with the services of Moviery.com with the exception of the conditions mentioned in the agreement (such as the quality and the content of the movies).
- Q. How do I delete my account?
A. Please contact Moviery.com Support Team.
- Q. Does my subscription extend automatically?
A. No, we do not offer recurring billing subscription plans. You will be billed only once when you subscribe to any of our plans.
Downloading
- Q: How do I download a movie from Moviery.com?
A: It's simple! Just choose movie quality then click the "Download" button.
- Q: Are there any requirements to download extra software to watch and download movies from Moviery.com?
A: You don't need any additional software for downloading movies from Moviery.com.
- Q: What browser is the most suitable for downloading movies? Can I use Internet Explorer?
A: We recommend using a download manager, such as Fox Movie Manager or . You can't use Internet Explorer earlier then version 8.0, if the movie's size is more than 4Gb.
- Q: How long does the downloading process take?
A: The downloading process may take some time; it depends on your Internet connection speed and quality of the movie. Better quality means spending more time. In general it takes not more than two hours. Moviery.com provides the highest speed for movie downloads.
- Q: Which software can I use to download movies?
A: You can use any type of download managers. If you have GetRight, Fox Movie Manager or , just customize your download manager, download files and enjoy the movie!
- Q: I have recently downloaded a movie. When I tried to play, it didn't work. What should I do now?
A: If downloaded movie doesn't play it means that the movie did not downloaded properly. Interruption in the downloading process is one of the possible causes of such an issue. If the downloading process is interrupted before completion, you might have to start it from the beginning.
- Q: I can't download anything!
A: Make sure that you have completed the registration process and your account has been activated.
- Q: When I try to download a movie an error occurs. How can I manage this problem?
A: There might be some trouble with this file. Please, try to download it later.
- Q: I have the movie consisting of three parts. How can I put them together?
A: You can put two or more video files together using VirtualDub, a freeware program available at http://virtualdub.org/. You can also use video player that supports playlists (VLC, LightAlloy).Home video players switch between files automatically if files are in the same folder.
- Q: What can I do if I've downloaded the movie, but I can't find it on my computer?
A: Whatever software you have used to download the video file, it should have asked where you wanted it to be saved before download began. To find a missing file, you can try using the Search feature located under the Start menu in Windows or the Finder feature on a Mac computer. If you fail to find files on your computer, you can download them again from our web site. When you download files, please select the folder where you want to save them.
- Q: I'm trying to download HD movie through Internet Explorer 8 but there is an error!
A: Internet Explorer with its all versions don't support resuming download, therefore to download large files like HD movies you need a download manager like
Watching the movie
- Q: What movie players can I use to watch movies?
A: You can use various players, for example widely known Apple Quick Time Player, Windows Media Player, Ivivo, VLC, etc.
- Q: When the movie plays, I can't hear any sound. What is the problem?
A: The main reason for such problem is the absence of necessary codecs on your computer. We suggest installing .
- Q: Can I watch movies on Mac?
A: Yes! Just use Apple QuickTime, VLC or other Mac-friendly player on your Mac to watch movies.
- Q: I'd like to watch a movie on my IPod/IPhone, but it's impossible. What is the problem?
A: If you would like you can convert DVD, DivX, PDA and Hi-Def versions manually so that they are playable on your portable device. There is some special software for this purpose, such as VirtualDub. Use this software to rip the movie and convert it. Then use iTunes to copy it to your device.
- Q. Can I watch movies on my DVD player?
A. We suggest that you check if your DVD-player supports DivX?, MKV and/or XviD playback or not. If your DVD-player supports DivX?, MKV and/or XviD playback then you simply need to burn the movie to a CD/DVD and it should play right away. If your player doesn't support playback of DivX? or XviD you first have to convert the video to MPEG-2 and then record it as a DVD or SVCD, depending on what formats your player actually supports.
Burning the movie
- Q: How can I burn the movie on to CD or DVD?
A: For this purpose you can use Nero Burning Rom or any other burning software available to you.
Other questions
- Q: Why choose Moviery.com?
A: Downloading movies from Moviery.com will work out much cheaper than buying DVDs in the long run. It is possible to download films without paying any money, using P2P sites, but this is very risky. These sites are illegal, and if you are caught you could be facing prosecution. There are other dangers. As these files are put up by anybody, they can contain anything. Often, they are just excuses to spread viruses and spyware. Moviery.com is absolutely legal, with unlimited downloads, but you will have to pay a small upfront fee. This will prove to be a bargain as time goes by, and you will get ever more for your money Moreover, Moviery.com Support Team is always ready to help you with any questions or assistance!
- Q: My question is not listed, what should I do?
A: Please write a letter at support@moviery.com or use Mailbox feature.
